Privacy Policy

This Privacy Policy explains how Castaneda Management Group ("Castaneda," "we," "us," or "our") collects, uses, and protects the information you provide through our website and services, including our text-messaging (SMS) program.

01 Who We Are

Castaneda Management Group is a licensed and insured general contractor serving the Greater Philadelphia region. This policy applies to information collected through castanedabuild.com and our related forms, communications, and services.

02 Information We Collect

We collect information you voluntarily provide when you contact us or request an estimate, including:

• Contact details — your name, phone number, and email address.
• Project details — the project type and any description, timeline, or budget information you share.
• Consent records — whether you opted in to receive text messages, and the date/time of that consent.
• Technical data — basic, non-identifying information your browser sends (such as device/browser type), and spam-prevention data from Cloudflare Turnstile used to verify form submissions.

03 How We Use Your Information

• To respond to your inquiry, schedule consultations, and prepare estimates.
• To communicate with you about your project by phone, email, or — if you opt in — text message.
• To provide, maintain, and improve our services.
• To protect against spam, fraud, and abuse of our forms.
• To comply with legal obligations.

04 Text Messaging (SMS)

If you check the SMS consent box and provide your mobile number, you agree to receive text messages from Castaneda Management Group related to your project — such as appointment reminders, scheduling, estimate follow-ups, and project updates. Consent is not a condition of any purchase or service.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out; reply HELP for help.
• See our Messaging Terms for full program details.

We do not share your mobile opt-in information or consent with third parties or affiliates for their marketing or promotional purposes, and we do not sell it. Your number is used only to send the messages you requested, and is shared solely with our messaging service provider strictly to deliver those messages.

05 How We Share Information

We do not sell your personal information. We may share limited information only:

• With trusted service providers and subcontractors who help us operate our business or perform work on your project, and only to the extent needed to do so.
• With our messaging and hosting providers (e.g. Twilio, Cloudflare) strictly to deliver services you requested.
• When required by law, legal process, or to protect our rights, safety, or property.

As stated above, mobile phone opt-in data and SMS consent are never shared with third parties for marketing.

06 Data Retention

We keep your information only as long as needed to respond to your inquiry, provide our services, and meet legal, accounting, or reporting requirements. You may request deletion at any time (see below).

07 Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorized access, loss, or misuse.

08 Your Choices & Rights

• Opt out of texts — reply STOP to any message, or contact us.
• Access, correct, or delete — request a copy of, correction to, or deletion of your information by emailing us.
• Marketing — you can ask us to stop non-essential communications at any time.

09 Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices; please review their policies.

10 Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 16.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted here with a revised "Last updated" date.

12 Contact Us